Cookies and browser storage

1. What is stored in the browser

We may use browser storage to remember settings, chat drafts, and widget state so the service works as expected.

• Selected preferences such as language and theme.
• Drafts and temporary chat information that help you continue a conversation.
• Widget and UI state that is necessary for a stable experience.

2. Why it is used

Browser storage is used primarily for functionality and user experience.

• To remember settings between visits.
• To preserve part of the conversation context in the widget.
• To reduce the need to repeat the same action multiple times.

3. Storage categories

We primarily use functional storage that is necessary for a stable experience. We do not use advertising or analytics cookies by default.

• Necessary or functional storage: language, theme, widget state, and partial chat context.
• Analytics and marketing cookies: not used by default on this site.
• If you remove storage, some functions may become less stable or seamless.

4. How you can manage it

You can clear stored data in your browser, and many browsers let you block or limit storage for individual sites.

• Delete stored data for this site in your browser settings.
• Note that this can remove saved preferences or chat drafts.
• If you block functional storage, some parts of the service may work less effectively.

5. Contact

For questions about cookies, browser storage, privacy, or data processing, please contact us directly by email or phone.